Olympus88 Privacy Policy – How We Protect the Personal Data of Malaysian Players

Olympus88 ("we", "platform", "company") is committed to protecting the privacy and personal data security of all users on our platform in Malaysia. This Privacy Policy explains our practices regarding the collection, processing, storage, and protection of your personal data when you use the olympus88.cash website and all related services.

This Policy applies to all users of the olympus88 platform — including registered members, website visitors and anyone who interacts with our services. Continued use of the olympus88 platform following any changes to this Privacy Policy constitutes your acceptance of the updated terms.

Olympus88 acts as Data Controller — meaning we determine the purpose and manner in which your personal data is processed. We are fully responsible for ensuring your data is managed in a safe, fair and transparent manner at all times.

Olympus88 only collects personal data that is necessary to deliver our services safely and effectively. The following are the categories of data we may collect:

Your personal data is collected by olympus88 through several different channels. We are committed to transparency and want you to know exactly how your information reaches us:

• During Account Registration — when you register a new account at olympus88, you are required to provide basic personal information such as your name, phone number, and email address.
• KYC Verification Process — to meet compliance requirements and verify your identity, we may request a copy of your MyKad or other supporting documents.
• Financial Transactions — when you make a deposit via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX (Maybank2u / CIMB Clicks), the relevant transaction data will be recorded.
• Direct Platform Usage — your gaming activity, betting behaviour and interactions with the platform are automatically collected for security and service improvement purposes.
• Customer Support Communications — when you contact the olympus88 support team, all communications are recorded for quality control purposes and future reference.
• Cookies and Tracking Technologies — olympus88 uses cookies and similar technologies to enhance user experience and better understand platform usage patterns.

Olympus88 uses your personal data solely for legitimate, stated purposes. We will not use your data beyond the following purposes without your explicit consent:

• Account Management — to create, verify and manage your olympus88 account, including the login process and account security.
• Financial Transaction Processing — to securely process deposits and withdrawals via supported local Malaysian payment methods.
• Legal & Regulatory Compliance — to fulfil KYC, AML (Anti-Money Laundering), and applicable statutory reporting obligations in Malaysia.
• Platform Security — to detect and prevent fraud, hacking, money laundering and suspicious activity on the olympus88 platform.
• Personalise Your Experience — to understand your gaming preferences and provide relevant game recommendations and promotions tailored to your habits.
• Service Communications — to send important notices relating to your account, transactions, policy changes, and critical security information.
• Marketing (With Consent) — to send promotional information, bonus offers, and the latest olympus88 updates — only where you have given consent to receive such communications.
• Platform Improvements — to analyse usage patterns and continuously improve the design, performance, and features of the olympus88 platform.

Olympus88 does not sell, rent or disclose your personal data to third parties for their own commercial purposes. However, there are limited circumstances in which we may need to share your data:

In all cases of third-party data sharing, olympus88 ensures that the relevant parties are bound by strict confidentiality agreements and may only use the shared data for authorised purposes. We do not share data with any foreign parties or entities outside Malaysia without appropriate safeguards in place.

Olympus88 invests seriously in security infrastructure to ensure your personal data remains protected at all times. The following are the key security layers we employ:

• 256-bit SSL Encryption — all data transmitted between your browser and olympus88's servers is encrypted using 256-bit SSL technology, the same standard used by Malaysia's leading banks.
• Hashed Password Storage — your password is never stored in plain text; it undergoes an irreversible cryptographic hashing process.
• Two-Factor Authentication (2FA) — we recommend and provide 2FA options for all member accounts as an additional layer of protection.
• Real-Time Security Monitoring — the olympus88 security team monitors the platform continuously for suspicious activity, 24 hours a day.
• Data Segregation — member personal data is stored separately from operational systems to minimise the risk of unintended exposure.
• Internal Access Controls — only olympus88 staff who require access to specific data to carry out their assigned duties are granted that access, based on a strict need-to-know principle.
• Regular Security Audits — the olympus88 platform undergoes regular penetration testing and independent security audits.

Olympus88 uses cookies and similar tracking technologies to enhance user experience and analyse how our platform is used. Cookies are small text files stored on your device when you visit our website.

You can control and manage cookie settings through your browser preferences. However, disabling essential cookies may affect the core functionality of the olympus88 platform. For optional cookies, you may decline without impacting your gaming experience.

As a data subject under Malaysia's PDPA and the data protection principles we adhere to, you have the following rights regarding your personal data held by olympus88:

To exercise any of these rights, please contact the olympus88 privacy team by email at support@olympus88.cash by stating the right you wish to exercise along with your account details. We will verify your identity before processing any request in order to protect the security of your account.

Olympus88 retains your personal data only for as long as necessary for the stated purposes or as required by applicable law. The following are our general data retention guidelines:

• Active Account Data — retained for as long as your account remains active with olympus88.
• Financial Transaction Data — retained for a minimum of 7 years following a transaction, in accordance with Malaysian financial and accounting regulatory requirements.
• KYC Records and Identity Documents — retained for a minimum of 5 years following account closure, in accordance with AML compliance requirements.
• Customer Support Communication Records — retained for 3 years for quality control and dispute reference purposes.
• Technical Log Data — retained for 12 months for security purposes and incident investigation.
• Marketing Data — retained until you withdraw your consent to receive marketing communications.

Upon expiry of the applicable retention period, your data will be securely deleted or anonymised in a manner that makes it no longer traceable to your identity.

The olympus88 platform is inappropriate and prohibited for individuals under the age of 18. We do not knowingly collect or process personal data from minors.

Olympus88 reserves the right to update or amend this Privacy Policy from time to time in line with changes to our business, technology, or applicable legal requirements.

• Any material changes will be communicated to you via your registered email address or through a prominent notice on the olympus88 platform.
• The "Updated" date at the top of this document will always reflect the date of the most recent revision.
• For minor, non-material changes, notice may be given solely through an update to this page.
• Your continued use of the olympus88 platform following the publication of any changes constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or how olympus88 handles your personal data, please reach out to us through the following channels:

• Privacy Email: support@olympus88.cash
• Live Chat: Available 24/7 within the olympus88 platform (response within 3 minutes)
• Response Time: All privacy enquiries will be responded to within 5 business days.